Privacy Policy

EDVOCADO (“we” or “us”) is committed to protecting and respecting your privacy.

  1. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data (the “Data”) we collect from you, or that you upload, will be processed by us. Please read the following carefully to understand our views and practices regarding your Data and how we will treat it.
  2. By agreeing to the Terms of Use, you consent to the collection, use, disclosure and transfer of your Data in the manner and for the purposes set out below.


  1. We may collect and process the following data:

(a) information that you provide by filling in forms on EDVOCADOCOM (“our Portal”), including information provided at the time of registering to use our Portal, subscribing to any services provided by us, posting material, reporting a problem with our Portal, or requesting further services;

(b) documents or images that you upload onto our Portal;

(c) details of transactions you carry out through our Portal;

(d) details of your visits to our Portal and the resources that you access;

(e) if you contact us, a record of that correspondence; and

(f) responses to surveys that we send to you, although you do not have to respond to them.


  1. We may also collect and process information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.


  1. Our Portal uses cookies to distinguish you from other users of our Portal. This helps us to provide you with a good experience when you browse our Portal and also allows us to improve our Portal.


  1. The Data that we collect from you may be transferred to, and stored at, a destination outside Singapore. It may also be processed by staff operating outside Singapore who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your services ordered by you, the processing of your payment details and the provision of support services. By submitting the Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your Data is treated securely and in accordance with this privacy policy.
  2. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Portal, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
  3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Data, we cannot guarantee the security of your Data transmitted to our Portal; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


  1. We use information held in the following manner:

(a) to ensure that content from our Portal is presented in the most effective manner for you and for your computer;

(b) to provide you with information, products or services that you request from us, and to otherwise carry out our obligations arising from any contracts entered into between you and us;

(c) to provide you with information, products or services which we feel may interest you, where you have consented to be contacted for such purposes;

(d) to allow you to participate in interactive features of our service, when you choose to do so;

(e) to notify you about changes to our services; and

(f) for the purposes of data analytics, conducted on our behalf by third party vendors.


  1. We may disclose your Data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in the Companies Act (Cap. 50).
  2. We may disclose your Data to third parties:

(a) for the purposes of providing products or services that you request from us, fulfilling our obligations arising from any contracts entered into between you and us, processing payments in connection therewith or otherwise in connection with your use of our Portal;

(b) in the event that we sell or buy any business or assets, in which case we may disclose your Data to the prospective seller or buyer of such business or assets;

(c) if we or substantially all of our shares or assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;

(d) if we are under a duty to disclose or share your personal data, in order to comply with any legal obligation (including any direction from a governmental or regulatory body or law enforcement) or in order to enforce or apply our terms of use; or

(e) where you breach any term of any agreements between us, or are found guilty of any misconduct by us, in which case we may share your Data and the details of such breach with the holder of administrator account to which your account is linked (if applicable).


  1. Our Portal may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Data to these websites.


  1. The PDPA gives you the right to access information held about you. Your right of access can be exercised in accordance with the PDPA. Any access request may be subject to an administrative fee at our rates then in force to meet our costs in providing you with details of the information we hold about you.


  1. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


  1. Questions, comments and requests regarding this privacy policy are welcome and should be addressed to our Data Protection Officer at [email protected].
  2. Please contact our Data Protection Officer if you wish to withdraw your consent to use of your Data. However, please note that, depending on the nature of the Data, we may not be able to continue to provide services to you.